Your New Opportunity to SOAR Is Here

At Eagle we seek passionate team players with an eagerness to learn and a determination to succeed. Check out our career opportunities below and discover how you can make a difference in the lives of our customers, our community and our company.

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Jobs Description

Position Summary:

Support the Production Team in generating and maintaining sales from internet generated leads. Act as main point of contact for customers entering the sales pipeline through digital channels, including website, social, live chat, email and 1.800 number. Accountable for providing a fast and delightfu

Primary Duties and Responsibilities:

Create a positive interactive experience for our internet customers through the use of email, phone and online chat to develop dialogue Assist in capturing and converting internet traffic into active loans by driving leads into our digital mortgage experience or connecting leads with the appropriate Division/Loan Officer Provide immediate or same-day email or telephone response to all internet customer requests with a targeted goal of 15-minute turnaround for all initial correspondence Educate internet customers on Eagle’s product offerings, mission and core differentiators to create desire for internet customers to transact with Eagle Assist in managing and distributing digital marketing collateral, vial mail or electronic systems, to prospective customers who visit Eagle’s website and express interest Effectively manage the internet customer database and ensure customer disposition data is captured accurately in all systems Create relationships with Lennar iSC’s to provide a warm hand-off and seamless digital sales experience for internet leads Effectively communicate and schedule appointments for customers and Loan Officers for pre-qualifications and initial consultations, or with NHC’s if interested in buying a Lennar home Create a positive experience for the customers using email, live chat, and 1-800 number Route all complaints to the proper departments within our targeted turnaround time Prepare and distribute the following reports: Weekly Lead Report Monthly Internet Summary Report Monthly Appointment/Pre-Quals by Internet Report Prepare and update monthly Internet schedule Work occasional weekends as required

Education and Experience Requirements:

Minimum High School or GED required Minimum 1-year sales or customer care experience, telephone and/or live chat sales preferred Excellent verbal and written communication skills Must have internet exposure and/or internet consumer experience Skilled in Microsoft Word and Excel

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Benefits & Compensation

Caring for our team is what we do best

We Understand Work-Life Balance

Full-time, regular associates are allotted personal days and paid sick leave and begin to accrue vacation time from the first day of employment! Eagle also provides ten paid holidays, including New Year's Day, Memorial Day, Thanksgiving and Christmas

Don't Worry, We've Got You Covered

Our parent company, Lennar, offers various low and high insurance plan options including medical, dental, vision and life. Choose from several plans and multiple network providers for the best care in your area.

We Value Our Associate's Futures

All associates are eligible to enroll in the 401[k] plan. Lennar provides a company match on pre-tax contributions and offers an array of investment and contribution sources from which to choose.

A commitment to Homeownership

Do you know anyone looking for a new home? Associates may receive a referral fee if they refer a new, first-time visitor to a Lennar community. Associates may also take advantage of special incentives on the purchase of their own new Lennar home, as well as receive special interest rates and closing costs with Eagle.

Discounts? We Got Those

Eagle also offers access to exclusive discounts and rewards at thousands of brands. From purchases big and small, our corporate rates can help you save on everyday items!