Your New Opportunity to SOAR Is Here

At Eagle we seek passionate team players with an eagerness to learn and a determination to succeed. Check out our career opportunities below and discover how you can make a difference in the lives of our customers, our community and our company.

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Jobs Description

Position Summary:

This role is responsible for monitoring and assisting credit challenged customers who do not currently qualify for a home mortgage. The MLCS will work with potential homebuyers to educate them on qualifying for a home loan. The MLCS will also review with the homeowner their financial history and p

Primary Duties and Responsibilities:

Work closely with EAGLE Division Manager, Loan Officers, and NHCs to assist in educating and training of referring potential customers to EAGLE’s Home Buyer Solutions Group Review credit history with customers Utilize credit expert reports to determine best course of action to improve overall credit Counsel customers on action plan to resolve credit issues Obtain Homebuyer Education certificates for customers provided by an MI partner depending upon location Review and educate customers on how to create a budget and save funds for down payment and home ownership using budget forms & materials provided with the Homebuyer Education programs Be able to determine by reviewing a credit report and weighing the results of simulations the best actions customers can complete to increase overall credit rating Obtain written commitment from customers to enroll in HBSG, HBSG Enrollment and Acknowledgement Form Follow up with customers on status of action plans completed Update and track all communication with customers through pipeline management/Dispute Suite Provide and update notes for reporting to EAGLE divisions on customer status in Homebuyer Solutions Group

Education and Experience Requirements:

Four year college degree (preferred) 2+ years mortgage banking experience (preferred) Knowledge of various loan programs and credit and qualifying requirements Ability to read, analyze, and communicate results of technical data, credit reports Ability to effectively present information and respond to questions Effective communication skills both verbal and written. Ability to convey complex issues in a positive and simple manner to customers Results oriented Team Player with ability to work well under pressure Possess positive and professional attitude and represent company in a positive manner Provide outstanding customer service, work well under pressure and be a team player Excellent time management skills, able to handle multiple responsibilities Possess strong work ethic, integrity and loyalty Experience utilizing Excel, Word, and CRM system Advanced Internet and Email skills

Contacts:

Regular interaction with EAGLE Division Managers, Loan Officers, Home Building Division, New Home Consultants, prospective home buyers.

Additional Requirements:

PHYSICAL REQUIREMENTS: Requires the ability to operate a personal computer, typewriter, calculator, fax machine, copier, scanner, climb stairs, bend, stoop, reach, lift, move and carry materials and supplies weighing 20 pounds or less. Finger dexterity is required to operate a computer keyboard and calculator. ADDITIONAL REQUIREMENTS: Interact well with other associates Possess positive and professional attitude and represent company in a positive manner Provide outstanding customer service, work well under pressure and be a team player Possess excellent organization and analytical skills Possess excellent oral and written communication skills Strong computer skills with knowledge of Word and Excel Understand and follow posted work rules and procedures Accept constructive criticism Work weekends and evenings as needed

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Benefits & Compensation

Caring for our team is what we do best

We Understand Work-Life Balance

Full-time, regular associates are allotted personal days and paid sick leave and begin to accrue vacation time from the first day of employment! Eagle also provides ten paid holidays, including New Year's Day, Memorial Day, Thanksgiving and Christmas

Don't Worry, We've Got You Covered

Our parent company, Lennar, offers various low and high insurance plan options including medical, dental, vision and life. Choose from several plans and multiple network providers for the best care in your area.

We Value Our Associate's Futures

All associates are eligible to enroll in the 401[k] plan. Lennar provides a company match on pre-tax contributions and offers an array of investment and contribution sources from which to choose.

A commitment to Homeownership

Do you know anyone looking for a new home? Associates may receive a referral fee if they refer a new, first-time visitor to a Lennar community. Associates may also take advantage of special incentives on the purchase of their own new Lennar home, as well as receive special interest rates and closing costs with Eagle.

Discounts? We Got Those

Eagle also offers access to exclusive discounts and rewards at thousands of brands. From purchases big and small, our corporate rates can help you save on everyday items!