Your New Opportunity to SOAR Is Here

At Eagle we seek passionate team players with an eagerness to learn and a determination to succeed. Check out our career opportunities below and discover how you can make a difference in the lives of our customers, our community and our company.

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Jobs Description

Position Summary:

Answers and addresses incoming customer service telephone calls and emails; takes detailed, legible and accurate notes to document the file. Responsible of processing satisfaction of mortgages, assumptions and tax disbursements. Performs miscellaneous administrative tasks for customer service depart

Primary Duties and Responsibilities:

Provides excellent customer service on inbound and outbound mortgage inquiry calls. Responsible for performing tax disbursements to nationwide tax collector’s office. Performs research of tax penalties and submits wires servicers if funds are granted. Auditor of payment data in the Servicing system and documents. Daily printing and mail of Servicing letters and monthly mortgage statements. Back-up to satisfaction of mortgages after loans are paid in full. Management reserves the right to change the duties and responsibilities set forth herein at any time.

Education and Experience Requirements:

Mortgage, banking or title experience preferred. Notary preferable. Prior customer service experience preferred. High School Diploma or equivalent required. Proficient in Microsoft Office Excel, Word and Outlook preferred. Pleasant and outgoing personality. Ability to multitask and to complete tasks with attention to detail and accuracy. Fluency in English and Spanish preferred.

Additional Requirements:

Must possess positive and professional attitude and represent company in a positive manner. Provide outstanding customer service, work well under pressure and be a team player. Must have excellent oral communication skills. Must have excellent telephone manner and interpersonal skills. Must be accountable and reliable within its own work. Understand and follow posted work rules and procedures.

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Benefits & Compensation

Caring for our team is what we do best

We Understand Work-Life Balance

Full-time, regular associates are allotted personal days and paid sick leave and begin to accrue vacation time from the first day of employment! Eagle also provides ten paid holidays, including New Year's Day, Memorial Day, Thanksgiving and Christmas

Don't Worry, We've Got You Covered

Our parent company, Lennar, offers various low and high insurance plan options including medical, dental, vision and life. Choose from several plans and multiple network providers for the best care in your area.

We Value Our Associate's Futures

All associates are eligible to enroll in the 401[k] plan. Lennar provides a company match on pre-tax contributions and offers an array of investment and contribution sources from which to choose.

A commitment to Homeownership

Do you know anyone looking for a new home? Associates may receive a referral fee if they refer a new, first-time visitor to a Lennar community. Associates may also take advantage of special incentives on the purchase of their own new Lennar home, as well as receive special interest rates and closing costs with Eagle.

Discounts? We Got Those

Eagle also offers access to exclusive discounts and rewards at thousands of brands. From purchases big and small, our corporate rates can help you save on everyday items!